Support and FAQs

Help with Secondwind.

Last updated: 20 July 2026

Is Secondwind medical advice?

No. Secondwind is a general fitness and wellness app. Stop if pain or symptoms are sudden, severe, worsening or concerning, and seek qualified care. Call 000 in an emergency in Australia.

Do I need an account?

No. Your programme and full session history are stored on your device. Custom Coach questions use an online service only when you choose to send one. Read the privacy policy for the exact data flow.

What does the Day Dial change?

Plenty follows the planned session. Enough reduces load and accessory volume. Running low reduces load further, adds rest and prepares joint-friendlier options. Each choice still counts as completing the session.

What if an exercise does not suit me today?

Open Swap on the exercise card and choose one of the programme's available alternatives. Keep movement comfortable. For persistent or concerning pain, speak with a qualified professional.

Why do the starting weights feel conservative?

Week 1 is the starting point, not a maximum-strength test. The programme uses completed sets and your Easy, Right or Too much feedback to adjust future targets.

Does Coach work offline?

The six built-in quick answers work offline. A custom question needs an internet connection and is limited to 20 requests per device each day. Coach is automated and does not provide medical advice.

How do I restore a purchase?

Open Settings and choose Restore purchases. Make sure the iPhone is signed in to the Apple ID that made the purchase. If the subscription still does not appear, email support.

How do I cancel or manage a subscription?

Open Secondwind Settings, choose Manage subscription, then Continue to cancel. Secondwind opens Apple's subscription management directly. Cancelling stops future renewals and access continues until the end of the paid period. Deleting the app does not cancel a subscription.

How does the renewal reminder work?

After an annual purchase, Secondwind can schedule a local reminder three days before the recorded renewal date. Notification permission is required. Apple remains the source of truth for billing and renewal dates.

How do I use Apple Health sync?

Turn on Sync to Apple Health in Settings and approve workout write access. Completed sessions are saved as functional strength workouts. Existing Health records are managed in Apple's Health app.

How do I export or delete my data?

Open Settings, then use Export my data for a JSON copy or Delete all local data to remove Secondwind's local programme, sessions, settings, Coach history, reminders and Coach installation identifier. Apple Health workouts and Apple or RevenueCat purchase records are separate.

The app is not sending reminders

Check Settings in Secondwind and the iPhone's Notifications settings. Reminders are local and will not be delivered if permission is off.

Privacy and terms

Read the privacy policy and terms of service.